AI agents for your business

Text and voice, shared knowledge and actions connected with your systems.

AI agents

AI agents for your business, by chat and voice.

An orchestrator receives every conversation, regardless of channel, and routes it to the right agent. Agents share skills to act in your systems: registering leads, opening tickets, scheduling and reporting.

Text agents

They converse over WhatsApp, web chat, social channels and email. They respond instantly, at any time.

Voice agents

They handle and make calls with a natural voice, using the same knowledge and skills.

Channels

WhatsApp
Instagram DM
Messenger
Telegram
Web chat
Email
Voice calls

Orchestrator

Understands intent and routes to the right agent

GeneralistReceives every new conversation

SpecialistsActivated by keywords or AI classification

PriorityUrgent requests come first

Customer careSalesSupportSchedulingContentReputation

Shared skills

Search the knowledge baseRead and update the CRMCreate and track ticketsSchedule appointmentsQuote and recommendSend email or WhatsApp messagesView reportsHand off to a person

Text and voice agents · workflows designed in Flow Studio · memory and conversation context · your business knowledge base

Systems

CRM
Google Calendar
Pipeline and tickets
GA4 · Search Console
ERP · Sheets
API · Webhooks · MCP

Add a new channel or skill and all agents can use it, without rebuilding anything.

Customer service

TextVoice

Answers FAQs, opening hours, prices and order status, 24/7.

WhatsAppWebInstagramPhone

Connects with Messaging

Sales

TextVoice

Qualifies leads, recommends products, provides quotes and registers every opportunity in the pipeline.

WhatsAppWebEmailPhone

Connects with Pipeline

Technical support

TextVoice

Diagnoses issues using the knowledge base and opens tickets when needed.

WebEmailPhone

Connects with Tickets

Appointments and scheduling

TextVoice

Coordinates meetings, appointments and reminders directly in your calendar.

WhatsAppCalendarPhone

Connects with Integrations

Content and social media

Text

Suggests ideas, drafts posts and builds the content calendar using trends and competitor insights.

InstagramLinkedInTikTok

Connects with AI marketing

Reputation and reviews

Text

Detects mentions and reviews on Google and social media and suggests responses.

GoogleSocial channels

Connects with Social listening

Data analyst

Text

Brainy: ask your data questions in natural language and get recommendations.

Dashboard

Connects with Reports

Internal assistant

TextVoice

Answers your team's questions about company processes, products and policies.

DashboardWebPhone

Connects with Knowledge base

Need something else? We build custom agents for collections, customer onboarding, HR, purchasing or any repetitive process.

Where to start

Three ways in. One platform.

Start with your most pressing need and add more when you need it.

I want to understand

Understand the market

Find out what holds you back in Google and AI search, what people say about you and where your next customers are.

Start with SearchIQ · SocialIQ · MercadoIQ

Get a free diagnostic →

I want to organize

Organize operations

Leads, inquiries, tickets and campaigns in one workflow, with clear tracking and reports.

Start with Pipeline · Tickets · Email · WhatsApp

Talk to a specialist →

I want to scale

Scale with AI

Agents trained on your business knowledge that respond, sell and produce content 24/7.

Start with Brainy · Agents · Knowledge base

Access the platform →

Your next step in growth, with BrainLabs Media.

Tell us what you need to improve. Together, we define a proposal that connects strategy, marketing and technology.

Access the platform → Talk to a specialist →

info@brainlabs.com +54 9 11 4916-5345