Metrics and analytics
We build dashboards to visualize campaign performance and connect analytics with business goals. Reports help identify what to improve, what to repeat and where to invest.
Ask about this service →Marketing · Data · AI agents
Your strategy, your data and artificial intelligence, working together.
We design experiences and marketing strategies that connect with your customers. We enhance them with data science, automation and AI agents through the BrainLabs Platform.
✓ Real data from your business
✓ Strategy and technology, backed by a team
BrainLabs
Connect→
Understand→
Act→
Measure
1997
where our story began
16
connected platform modules
24/7
AI agents responding
BrainLabs Media solutions
From the first search to the next conversion.
Strategy, design and technology to support your customers' journey. Each service connects with data and intelligence to measure and improve.
Paid Media
We design Google Ads and social media strategies to increase visibility and create opportunities. We combine segmentation, measurement and ongoing campaign optimization.
Ask about this service →Website redesign and development
We analyze and redesign your digital presence with usability and adaptability in mind. We build interactive websites tailored to your audience and ready to grow with your business.
Ask about this service →SEO
We integrate organic search into a conversion-focused strategy. We audit your website, improve its technical structure and plan content around search intent.
Ask about this service →GEO and AEO
We optimize websites and content so AI engines and answer systems can understand them more easily. We work on clarity, structure and authority to improve the chances of your brand being cited or recommended.
Ask about this service →Social Media Marketing
We create a social media strategy aligned with your business marketing. We combine content, social listening and trend analysis to build your brand and understand your customers.
Ask about this service →UX/UI design
We start with your users' needs and challenges to design clear journeys. We create experiences for websites, platforms and apps, tailored to each project's context.
Ask about this service →Conversion rate optimization · CRO
We analyze the steps that influence a purchase, registration or inquiry. We identify friction and recommend improvements to your website, ecommerce or app, focused on your business goals.
Ask about this service →Integrations and AI
We integrate CRM, analytics, messaging and intelligent agents to connect marketing and operations. We define workflows and tools around what you need to solve.
Ask about this service →Data enrichment and audience intelligence
We enrich contact and company databases with relevant public sources. We apply data science to link profiles, organize attributes and build clusters and scoring for CRM and campaigns.
Ask about this service →Growth marketing with direction.
We set priorities, activate actions and measure their impact. Creativity and data work together to uncover growth opportunities.
Let's design your strategy →How it works
From business goals to action, in one cycle.
First, we understand your business and set measurable goals. Then we connect strategy, execution and the platform to improve with every result.
01 · Connect
Understand your starting point
We analyze your digital presence and connect your website, social channels, analytics, CRM and databases.
02 · Understand
Define goals and opportunities
We prioritize opportunities using visibility, reputation, competitor, segment and niche insights.
03 · Act
Design, activate and automate
We develop experiences, activate campaigns and connect agents and workflows with your operations.
04 · Measure
Make decisions based on results
Dashboards and reports show what to repeat, what to correct and what to scale.
↺ Learn: each result helps improve the strategy and the next decision
The BrainLabs Platform
Five areas, one platform.
These are connected tools sharing the same data, AI and dashboard.
Intelligence
Understand where you stand and where the opportunity lies.
- SearchIQ · SEO, GEO, AEO
- SocialIQ · social channels and reputation
- MercadoIQ · segments and niches
- Competitors and trends
Data and APIs
Capture, enrich and use data wherever you need it.
- Scraping and crawling
- Enrichment and scoring
- Datasets
- Our API and webhooks
Operations
Organize everyday sales and support operations.
- Dashboard and reports
- Follow-up pipeline
- Tickets and support
- Email and WhatsApp
AI agents
AI that works with your business knowledge.
- Brainy, your assistant
- Sales and support agents
- Content agents
- Knowledge base
Integrations
Connects with the tools you already use.
- GA4 and Search Console
- Meta and Google Ads
- WhatsApp, CRM, email
- Plugins and MCP
Everything shares the same data, AI and dashboard
Are you an agency? White label, client workspaces and reports with your branding.
Everything the platform can do
16 modules, 65 features, one dashboard.
Activate each module according to your needs. They all share the same data and AI.
IntelligenceData and APIsOperationsAI agentsMeasurementAgencies
Intelligence
Web visibility
SEO, GEO and AEO: how Google and AI engines see you.
Intelligence
AI marketing
Ideas, content and active listening with AI.
Intelligence
Market Intelligence
MercadoIQ: your actual segment, channels to prioritize and adjacent niches.
Data and APIs
Data extraction
Scraping and crawling of websites, directories and public sources.
Data and APIs
Enrichment
Complete contact and company databases with scoring and clusters.
Data and APIs
Datasets & ML
Datasets ready for analysis and model training.
Data and APIs
API & Integrations
Our API, webhooks and connectors for your stack.
Operations
Social media
Manage and publish across all your channels.
Operations
Messaging
Customer conversations integrated into the dashboard.
Operations
Email Marketing
Campaigns and automations built on your own database.
Operations
Pipeline and tickets
Sales follow-up by stage and ticket-based support.
AI agents
AI agent · Brainy
Agents that converse, sell and respond using your business knowledge.
AI agents
Automations
Workflows that execute tasks automatically from start to finish.
Measurement
Reports
Dashboards connected to your analytics sources.
Measurement
Social media reports
Each network's performance in a consistent format.
Agencies and administration
White label and multiple clients
Manage multiple clients under your own brand.
Looking for a strategy to activate these tools? Explore our services →
AI agents
AI agents for your business, by chat and voice.
An orchestrator receives every conversation, regardless of channel, and routes it to the right agent. Agents share skills to act in your systems: registering leads, opening tickets, scheduling and reporting.
Text agents
They converse over WhatsApp, web chat, social channels and email. They respond instantly, at any time.
Voice agents
They handle and make calls with a natural voice, using the same knowledge and skills.
Channels
- Instagram DM
- Messenger
- Telegram
- Web chat
- Voice calls
Orchestrator
Understands intent and routes to the right agent
GeneralistReceives every new conversation
SpecialistsActivated by keywords or AI classification
PriorityUrgent requests come first
Customer careSalesSupportSchedulingContentReputation
Shared skills
Search the knowledge baseRead and update the CRMCreate and track ticketsSchedule appointmentsQuote and recommendSend email or WhatsApp messagesView reportsHand off to a person
Text and voice agents · workflows designed in Flow Studio · memory and conversation context · your business knowledge base
Systems
- CRM
- Google Calendar
- Pipeline and tickets
- GA4 · Search Console
- ERP · Sheets
- API · Webhooks · MCP
Add a new channel or skill and all agents can use it, without rebuilding anything.
Customer service
TextVoice
Answers FAQs, opening hours, prices and order status, 24/7.
WhatsAppWebInstagramPhone
Connects with Messaging
Sales
TextVoice
Qualifies leads, recommends products, provides quotes and registers every opportunity in the pipeline.
WhatsAppWebEmailPhone
Connects with Pipeline
Technical support
TextVoice
Diagnoses issues using the knowledge base and opens tickets when needed.
WebEmailPhone
Connects with Tickets
Appointments and scheduling
TextVoice
Coordinates meetings, appointments and reminders directly in your calendar.
WhatsAppCalendarPhone
Connects with Integrations
Content and social media
Text
Suggests ideas, drafts posts and builds the content calendar using trends and competitor insights.
InstagramLinkedInTikTok
Connects with AI marketing
Reputation and reviews
Text
Detects mentions and reviews on Google and social media and suggests responses.
GoogleSocial channels
Connects with Social listening
Data analyst
Text
Brainy: ask your data questions in natural language and get recommendations.
Dashboard
Connects with Reports
Internal assistant
TextVoice
Answers your team's questions about company processes, products and policies.
DashboardWebPhone
Connects with Knowledge base
Need something else? We build custom agents for collections, customer onboarding, HR, purchasing or any repetitive process.
Where to start
Three ways in. One platform.
Start with your most pressing need and add more when you need it.
I want to understand
Understand the market
Find out what holds you back in Google and AI search, what people say about you and where your next customers are.
Start with SearchIQ · SocialIQ · MercadoIQ
Get a free diagnostic →
I want to organize
Organize operations
Leads, inquiries, tickets and campaigns in one workflow, with clear tracking and reports.
Start with Pipeline · Tickets · Email · WhatsApp
Talk to a specialist →
I want to scale
Scale with AI
Agents trained on your business knowledge that respond, sell and produce content 24/7.
Start with Brainy · Agents · Knowledge base
Access the platform →
A look inside
The real dashboard, not a mockup.
Actual administration dashboard screenshot. Customer data has been blurred for privacy.
About us · BrainLabs Media
Born digital.
Growing with your business.
Since 1997, we have supported organizations with solutions to process, manage and analyze information. Today, we connect that experience with marketing, design and our platform's intelligence.
Transformation starts with understanding.
Digital transformation also involves business models, culture and processes. Our mission is to advise companies on improving management and aligning technology with concrete goals.
We work with local and international clients, combining digital strategy, user experience, development and data science.
Every project has its own journey.
- Tailored design: we start with your users' needs.
- Integrated technology: we connect web, mobile and business systems.
- Agile methods: Scrum and design thinking for focused iteration.
- Measurable goals: we agree on indicators and review results.
Frequently asked questions
Understand the tools.
Choose your next step.
What is digital marketing?
It is a set of strategies and actions for connecting with customers through digital channels. It combines content, search, campaigns, social media and measurement around business goals.
What is the difference between a target audience and a buyer persona?
A target audience defines a group through shared characteristics. A buyer persona explores the needs, motivations and habits of a representative customer to design relevant messages and experiences.
What is a keyword?
It is a term or query people use in search engines. Researching keywords helps you understand their needs and guide your website content.
How do we decide what to write about?
We combine your audience's questions, searches, trends and business goals to build a content plan with purpose.
What is social media for?
It helps you converse with customers and prospects, build your brand and listen to what people say about your business. Its role is defined within the commercial strategy.
Which social networks should my company use?
The ones your audience uses and that make sense for your goals. We analyze your customer profile before choosing channels and formats.
Does digital marketing deliver quick results?
Timing varies by channel and starting point. Campaigns may produce earlier signals; search visibility and brand building need consistency and adjustments.
What are the challenges of a digital strategy?
Prioritizing channels, allocating budget and adapting to changes in behavior. That is why we work with clear goals, measurement and reviews.
How do SEO, GEO and AEO work together?
SEO focuses on search engine visibility; GEO on visibility in AI-generated answers; AEO on clear content that answers questions. They combine in one visibility strategy.
Do I need to purchase every service and module?
No. We agree on a scope based on your priorities. You can start with a service or selected modules and expand when needed.
Your next step in growth, with BrainLabs Media.
Tell us what you need to improve. Together, we define a proposal that connects strategy, marketing and technology.